NHTSA Complaint #11627905 — 2018 HONDA ACCORD

The first recall email I got was on 12/19/23, in January 2024 I realized I started to have an issue with my fuel pump. So I called my local Honda dealership to get the part replaced at that point they said they didn’t have to part and to check back in a few months. I was told I could use fuel pump cleaner in the meantime to help my car’s performance until I can get it replaced. I called again in May they still didn’t have the part so they said to call back in the fall they should have the parts by then. At this point I’ve been having to put fuel cleaner in my car weekly in order for it to be drivable. 9/10/24 I called the dealership they tell me to call back the next day. 9/11/24 they still didnt have the part and I’m on a waiting list. 11/20 I feel my car is becoming to dangerous to drive it started to make a loud noise during acceleration so I contacted a non local dealership and they don’t not have the part either.11/21 my car is now making a whirring sound and now smoking when accelerating so I contacted another non local dealership they had the part so I immediately scheduled an appt for 11/22 at 10:30am to have the part replaced. They said it would take 3-4 hours to fix. I had my boyfriend drive the car to the appt as I am [XXX]. The appt took only 1hr to complete. They said it was done and gave the keys back to him and he left. The car seemed fine to drive in the beginning then about 10 minutes of driving it started back up. He got back home and at this point I am completely frustrated. I have the car towed to my local Firestone to have a diagnostic check ran on it. And it came back the engine is messed up. I am not calling anymore of local dealerships I just want my car towed be fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)