NHTSA Complaint #11627874 — 2017 GMC SIERRA 1500

I remote started my truck and entered the vehicle with my girlfriend approximately 3mins after remote starting. We immediately smelled smoke that smelled like an electrical fire. I heard sizzling/static-like/electrical short sounds coming from back seat and when I looked back, I saw thick white smoke pouring out of the the small black plastic trim piece on the rear power sliding window that covers the electrical connections between the sliding pane of the power sliding window and the solid, non-moving pane of glass on the passenger side of the rear window assembly. I immediately shut the truck off and climbed into the back seat with a flashlight to investigate. While looking at the rear window, the passenger side non-moving pane of glass in the rear window EXPLODED very loudly, which actually hurt my ears. The glass stayed intact but spider webbed the entire pane. I immediately pulled the fuse for the rear defroster and cleared the tremendous about of smoke that had filled my cab. The window continued to make sizzling and static like noises for the 20min ride home. Upon investigating this issue online, I discovered that GM has issued a recall on this defect for all of Canada and only certain US states that are above a certain longitude, which doesn’t include my state of PA. I am terrified to use my remote starter on the vehicle now or even preheat the truck manually for fear of burning mu truck down. I contacted a GM dealership who told me my truck didn’t have any active recalls on it and to file an insurance claim. I have since filed a complaint to GM customer service who is investigating my claim to determine if they will cover the repair. They said up to 30days to make determination! This is a huge safety hazard that is known and acknowledged to be in every Silverado and Sierra with a power sliding rear window within the model years 2014-1017