NHTSA Complaint #11627696 — 2017 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11627696
Vehicle	2017 TESLA MODEL S
Component	STEERING
Date of Incident	November 22, 2024
Date Filed	November 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The car was on park for charging. When charging was at 75%, when it was complete, the car was put on drive. Auto-steering disengaged message came up. The steering was stuck and could not be turned. After multiple tries, called Tesla road side assistance which resulted in car getting towed to service station. The steering rack had to be removed and replaced. I cannot imagine if this happened when the car was on a higher speed road.

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