NHTSA Complaint #11627661 — 2018 HEARTLAND CYCLONE

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11627661
Vehicle 2018 HEARTLAND CYCLONE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I noticed the camper was not pulling straight pulled over a found the spring hangers for leaf springs had broken and others bent and frame was bent. The camper has a correct track system from Lippert co. And now from past problems was discontinued due to failures a video is out on you tube showing the hangers flexing in motion. I have frame damage an new hangers can not be installed by my welder to make repairs due to alignment issues an will not bolt up. Pics included Lippert has sent new hangers an gussets now but frame is bent. If they knew this why have they not ha a recall an now my camper is not repairable what do I do?
Check any vehicle history by VIN - Free vehicle history report