NHTSA Complaint #11627407 — 2024 AUDI Q5 E

The contact owns a 2024 Audi Q5E. The contact stated while driving at approximately 35 MPH, the Lane Keep Assist erroneously corrected the steering wheel, causing the vehicle to make a drastic right turn onto a side street. The contact stated that the failure had been recurring mostly while driving near a turn lane or a side street located on the left or the right sides of the vehicle. The contact stated that there was a message advising the driver to take control of the vehicle displayed after the failure. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and the contact was advised that the failure was a known software failure. The failure mileage was 9,589.