NHTSA Complaint #11627353 — 2021 MERCEDES-BENZ SPRINTER 2500

Purchased CPO certified Mercedes-Benz 2021 Sprinter Rv Van that was sold to me by Mercedes-Benz of S. Orlando Florida with illegal window and windshield tint and when I complained they stated it’s buyer’s responsibility to pay for removing once it’s sold. It’s a safety hazard as it was extremely difficult to see at night. Police pulled us over for it, but kindly told us to remove it for our safety. The same answer was stated for the significant rust on the roof as buyer had opportunity to view before purchase…..not typical to climb up the roof for seniors. Seems to be a pattern of sales practices that’s deceptive, passing the cost to buyers, rather than to have it corrected before CPO certification.