NHTSA Complaint #11627276 — 2019 SUBARU CROSSTREK

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11627276
Vehicle 2019 SUBARU CROSSTREK
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving on the freeway at approximately 60 MPH, the sunroof on my 2019 Subaru Crosstrek suddenly exploded with a very loud pop. This occurred on a sunny, warm day at around 11:30 a.m., following a somewhat cold night. Both the sunroof and the interior sliding cover were fully closed at the time of the incident. After the explosion, shattered glass rained down onto the closed sliding cover. If the sliding cover had been open, glass could have fallen directly onto me, posing a risk of injury, such as glass entering my eyes, and potentially creating a dangerous situation while driving. The sunroof was inspected and replaced by my local Subaru dealership. I was responsible for covering the parts and labor costs. This was the first time this issue occurred with my vehicle, but I have read similar reports online from other Subaru Crosstrek owners. There were no prior warnings, such as unusual noises or visual signs of cracking, before the failure. While the sunroof has been repaired, I have photos and video available for review upon request.

Related Complaints for the 2019 SUBARU CROSSTREK

Other STRUCTURE:BODY Complaints

#11541334 The hood of the vehicle unlatches without the pulling the lever, leaving the hood open. There are no messages when th...
#11500219 The left rear door would not open from the inside when unlocked. In an emergency, my passenger would not be able to g...
#11457958 Unknown Windshield Cracked, No apparent reason, and can be inspected. Nothing has been reported or inspected as of ...
#11405497 WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
#11350245 THE PAK PAINT CODE CHIPS ALL OVER THE VEHICLE. I HAD TO FIGHT WITH SUBARU TO HAVE THE VEHICLE REPAINTED AND THIS IS A...

Recent Complaints for the 2019 SUBARU CROSSTREK

#11718173 POWER TRAIN The rear differential had a contained catastrophic failure. The vehicle had been serviced according to the manufactur...
#11716961 ELECTRICAL SYSTEM The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving approximately 60 MPH, the vehicle los...
#11706324 UNKNOWN OR OTHER Own a 2019 Suburu Crosstrek vehicle that has unexpectedly accelerated/lurched on its own when pulling forward into a ...
#11706324 VEHICLE SPEED CONTROL Own a 2019 Suburu Crosstrek vehicle that has unexpectedly accelerated/lurched on its own when pulling forward into a ...
#11701550 POWER TRAIN The car started shaking and shuddering at 40 mph on a straight road and I had several losses of motive power, with sl...
Check any vehicle history by VIN - Free vehicle history report