NHTSA Complaint #11627234 — 2022 RAM 1500

I am writing to formally express my concern and dissatisfaction regarding the safety recall repair on the tailgate latch of my 2022 Ram 1500, which was completed on January 8, 2023. Despite the repair being marked as “completed,” I have continued to experience issues with the tailgate latch, indicating that the recall was not fully effective. Given that this recall was issued for a critical safety issue, I am concerned about the ongoing risk it poses and the failure of the repair to resolve the problem. I would like to request that the issue be addressed as soon as possible, and that the vehicle be inspected to ensure that the recall repair is truly complete and functional. Please provide me with guidance on the next steps to ensure that this safety concern is fully resolved. I look forward to your prompt response and a satisfactory resolution to this matter. Thank you for your attention to this urgent issue.