NHTSA Complaint #11627117 — 2021 GMC YUKON XL ENGINE

Complaint Details

ODI Number	11627117
Vehicle	2021 GMC YUKON XL
Component	ENGINE
Date of Incident	November 23, 2024
Date Filed	November 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Our 2021 GMC Yukon XL for the third time now has shifted from Drive to Neutral and then turned off on us on the highway. The first time GM changed the motor (at approximately 35,000 miles), the second time was about a month ago we were at the White Mountains and it shut off on a highway, the third time was yesterday [XXX] (with 61,057 miles), my wife and I were driving on [XXX] in Massachusetts and when I accelerated the vehicle shifted from Drive to Neutral and then shut off on me. This vehicle is not safe and on all of these three occasions I have been lucky not to be hit and have been the driver. I am a trained and professional driver and I must state that this vehicle is not safe at all. I need to find a solution to this with General Motors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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