NHTSA Complaint #11626963 — 2018 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11626963
Vehicle 2018 HONDA CR-V
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I have been having issues with my car abruptly stopping by itself. One example is when I was driving down the road with no one behind me and the car went from 40MPH to 0. The car behind me almost hit me. But MotorWorld's excuse to this was maybe this was because of the sun!!!!! I had called MotorWorld when this first started happening and they claimed they never heard of this happening before after bringing the car in to be looked at they kept asking if i was sure I wanted it to be looked at because with will cost me money if no codes show. I had it looked at and they told me it was my EZ-pass then it was my aftermarket window that I bought the car with (even though they found codes while troubleshooting). I eventually asked them to disable it, which they told me they couldn't. I found online that there is a button to disable it every time I get in the car. I had called Honda directly to file a complaint which the person told me to take it to get a second opinion. I told him I took it to a certified Honda dealer why would I have to take it anywhere else. I am still driving this unsafe car that stops by itself. I would have filed this a long time ago, but I was not aware of this reporting system. Thats why I reported it to honda who did nothing for me, but mislead me for months before I just gave up on them

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