NHTSA Complaint #11626604 — 2020 GRAND DESIGN SOLITUDE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11626604 |
| Vehicle | 2020 GRAND DESIGN SOLITUDE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
Latched and locked baggage storage doors pop open while in transit exposing content to falling out. Both passenger and driver sides have exhibited this behavior. It did it on the first trip after purchase, and was addressed by dealer but continued to occur. Was again checked by manufacturer two years later, latches adjusted, continued to occur. I ended up using packing tape on the doors to help secure. Unit was returned to manufacturer (Grand Design) facility in June of 2024 (originally reported to them June 2023) for frame / wall flexing was addressed. These did were adjusted again and the popping open has not occurred again after about 3k miles. I'm convinced the issue was related to this flexure, not the doors or latches themselves. Other issues that may be of concern to you as well. - roof membrane separation at front cap - relative movement between walls and interior furnishings - cracks in frame behind rear axle spring mount (repaired on site by Lippert remote repair technician 9/2023)
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