NHTSA Complaint #11626578 — 2024 HONDA CIVIC

The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900.