NHTSA Complaint #11626461 — 2021 VOLVO XC60 ENGINE

Complaint Details

ODI Number	11626461
Vehicle	2021 VOLVO XC60
Component	ENGINE
Date of Incident	July 15, 2024
Date Filed	November 20, 2024
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2021 Volvo XC60. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder, and the vehicle continuously turned on and off independently. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the auxiliary battery power was low and that the vehicle needed a software update. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 18,000.

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