NHTSA Complaint #11626428 — 2021 KIA FORTE STRUCTURE:BODY

Complaint Details

ODI Number	11626428
Vehicle	2021 KIA FORTE
Component	STRUCTURE:BODY
Date of Incident	February 1, 2022
Date Filed	November 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The car is making a noise that we finally found out it was the hood rattling. Took it to the shop and the hood latch looks to be secure, and non=adjustable. Was told that the rubber adjustable hood bumpers are too short, however the dealer said that they are correct, but agreed they can't be adjusted anymore to eliminate the noise. This gives us great safety concern that the hood is not property secured, or has a defective latch, in addition to the constant noise that the dealer said they will only address within the first 12 months or 12K miles.

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