NHTSA Complaint #11626391 — 2022 NISSAN SENTRA

ONE DAY IN JANUARY THIS YEAR, I FELT A VIBRATION IN MY STEERING WHEEL. I BROUGHT MY CAR TO A TIRE SHOP FOR ALIGNMENT AND WHEEL BALANCING BUT THE PROBLEM WAS UNSOLVED. TWO WEEKS AGO WHEN I OPENED THE DMV RENEWAL FORM, I SAW THAT THERE IS A RECALL FOR MY 2022 NISSAN SENTRA. PER NHSTA RECALL NO. 23V-581, IT STATES THAT THE MANUFACTURER MAY HAVE INSTALLED A CHEAP, WEAK OR SUBSTANDARD TIE RODS. AS A RESULT, THE STEERING WHEEL MAY BE OFF CENTER AND EXPERIENCE VIBRATION WHICH IS EXACTLY MY PROBLEM. I BROUGHT TO A DEALERSHIP AND THEY WERE ABLE TO REPLACE THE DEFECTIVE TIE RODS. HOWEVER, THE VIBRATION IN MY STEERING WHEEL REMAINS. I BELIEVE THAT OVERTIME, THE SUBSTANDARD TIE RODS ORIGINALLY INSTALLED BY THE MANUFACTURER MAY HAVE AFFECTED AND/OR DAMAGED ALL OTHER COMPONENTS RELATED TO STEERING. IF THEY HAVE INSTALLED THE RIGHT PARTS THEN I SHOULD HAVE BE HAVING THIS PROBLEM AND NISSAN SHOULD BE LIABLE FOR THIS MATTER. I CALLED NISSAN NORTH AMERICA CONSUMER AFFAIRS YESTERDAY AND THE LADY WHO HAS AN INDIAN ACCENT HUNG UP ON ME. I HOPE THAT NHSTA COULD DO SOMETHING REGARDING THIS ISSUE.