NHTSA Complaint #11626177 — 2021 HONDA CR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11626177
Vehicle 2021 HONDA CR-V
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I was driving on a four lane highway in February 2024 and the engine of my 2021 Honda CR-V just stopped working and the car was not responding. I was able to coast the car into a parking lot where I had to have it towed to the nearest Honda dealership. I was told the fuel pump had failed and needed replacing. I was told there was no recall on my model for this fuel pump and had to pay full price for the repair of over $1000. I now see where this fuel pump is failing in other models of CR-Vs but mine is not listed though the experience mentioned in the recall matches what I experienced. There was no warning of the failure and when the car stopped running all the warning messages just kept recycling over and over on the display. There was no prior warning of the failure. I was very concerned because I was on a busy highway and was worried about getting hit. The repair was done at a Honda Dealership.

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