NHTSA Complaint #11626089 — 2023 GMC CANYON

Subject: Urgent Safety Concern Regarding 2023 GMC Canyon Fuel Pump Module Failure I am writing to express my concerns regarding a significant safety issue I experienced with my 2023 GMC Canyon, which has only 3,000 miles on the odometer. On November 12, 2024, while traveling southbound on Interstate 75 in Florida, my vehicle unexpectedly lost all power. All electronics, including the dashboard and display screens, shut off, and the engine stalled. I was forced to coast to a stop on the shoulder, directly on the bridge section of I-75 over U.S. 301. With less than 12 inches of clearance between my driver’s side and passing traffic, this situation posed a severe risk to my safety. To make matters worse, the tow truck driver was unable to safely and properly secure my vehicle due to the danger presented by the high-speed traffic. My vehicle has now been at the GMC dealership for seven days, and I have been informed that the issue was caused by a faulty fuel pump module. I believe this represents a critical safety defect that warrants immediate attention and possibly a recall. Upon further research, I have found similar reports of fuel pump module failures in online forums, indicating that this may be a widespread issue affecting other owners across the country. In addition, when the tow truck dropped my vehicle off at the GMC dealership, after reading the engine codes the dealership found 18 active engine codes. I feel as if this is a possible known issue and I should have been informed when purchasing the vehicle. I kindly request your assistance in addressing this matter. I urge GMC to investigate the extent of this defect and take appropriate action to ensure the safety of all affected vehicles and their drivers. Thank you for your prompt attention to this urgent matter. Please let me know how GMC plans to proceed. I am available to provide additional information or documentation if needed.