NHTSA Complaint #11625951 — 2016 BMW 528I

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11625951
Vehicle 2016 BMW 528I
Component AIR BAGS
Date of Incident
Date Filed
Mileage 17,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact received a message displaying a hazard symbol for the driver restraint system. The vehicle was taken to the dealer who diagnosed the fault for the driver’s side air bag Intel Stage 2. The dealer confirmed that there was an internal disconnect with the air bag that needed to be replaced. The vehicle was not repaired. The dealer confirmed that the part for the recall repair was not yet available. The manufacturer was made aware of the failure and confirmed that the repair was not included in the recall or covered under warranty. The failure mileage was 17,700. VIN tool confirms parts not available.

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