NHTSA Complaint #11625880 — 2024 FORD MAVERICK HYBRID

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11625880
Vehicle 2024 FORD MAVERICK HYBRID
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I have a 2024 hybrid Maverick with 17,000 miles on. The The 12 volt battery is a known issue in the vehicle that Ford has failed to address. When I went to go start my truck the other morning the battery had failed. I hooked up a jump pack to the proper terminals under the hood so that I could start the vehicle. I was successful in starting the vehicle after that. I had every warning message pop up on the dashboard. I turn the vehicle off and try to restart a few times to no avail. I had somewhere that I had to be so I started to drive. The accelerator pedal did not register at all from zero to all the way down to the floor. The truck was accelerating on its own to about 35 mph. The brakes worked the steering worked the accelerator pedal did not register at all. I parked the vehicle to try it again three or four times each time same. Then I parked for sometime maybe an hour. I tried it and it seemed to drive just fine but with a check engine light. The vehicle through all sorts of low voltage codes. This is unacceptable and should never happen to a vehicle when jump stared. I have never seen a vehicle operate the accelerator without input from the driver and I could literally put the pedal to the floor multiple times and it did not rev up or speed up at all just continue to accelerate on its own accord to about 35 mph. Going down hills the brakes work but as soon as I let off the brakes it would accelerate again. I am very busy and I have not had time to go to the dealership with the issue. I don't have time for them to take my truck for multiple days just to tell me what I already know the 12 volt battery is no good. Now I am stuck with a need to replace a battery on a vehicle that is less than 1-year-old and less than 20,000 miles just unacceptable. They could give me another battery but from what I have read the battery fails time and time again. I also have issues trusting the vehicle now if I do have to jumpstart it.

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