NHTSA Complaint #11625826 — 2019 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11625826
Vehicle	2019 RAM 1500
Component	STEERING
Date of Incident	November 11, 2024
Date Filed	November 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Power steering failed while driving on highway. “Power steering unavailable” warning illuminated on dash, accompanied by immediate complete loss of power steering. Turning without it is extremely difficult in this vehicle, and if was not traveling on a straight road, likely would have caused a wreck. After a quick online search, it does not appear that this is uncommon in the 2019-2024 Rams. The dealer invoice, to replace the entire Electronic Power steering rack is attached. They have indicated that the problem is with the electronics in the rack/module.

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