NHTSA Complaint #11625760 — 2020 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11625760
Vehicle 2020 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

There was a recall on 2020 Ford Fusions in 2022 on flex plate. My car miles at 90,000 and I started to hear the ticking noise. I did my research and I seen that it has the same noise that my car is making now. I called the dealership and the dealership said that I had no active recalls on my car and that the recall was specific to certain cars. Even though my car wasn’t apart of the specific VIN. I had a mechanic check it out and it was the flex plate. I’m still having issues with my flex plate but they want me to come out of pocket , I never had a engine light or anything come on I just started hearing this loud noise and it progressively has gotten worse.

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