NHTSA Complaint #11625675 — 2021 AUDI E-TRON

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11625675
Vehicle 2021 AUDI E-TRON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

My Audi E-tron has a consistant problem with the MMI (Multi Media Interface, the main computer for the car). When I am driving, all the screens will go blank, I cannot see my speed, I have no HVAC controls, I am basically driving blind. To fix the issue, I have to pull over, turn off the ignition, open the driver door, close the driver door, put my foot on the brake, start the car again. Sometimes this happens in the first few minutes of driving, othertimes it happens when I am on the highway which poses a huge safety risk. This saftey issue has presented itself at least 5 times in the last 12 months. I have told Audi about this issue several times and they completely deny it exists. This is my 3rd Audi in 15 years and like every other Audi issue I have had, Audi will completely deny there is a problem until there is a recall forced on the company. It happened with the brakes of my last 2017 q7 and Audi kept telling me there was no issue, it finally got settled with a recall on the vehicle. The MMI has been an issue on this car since day 1. The MMI shutting off and putting everyones lives at risk has been going on for the last 12-18 months.

Related Complaints for the 2021 AUDI E-TRON

Other ELECTRICAL SYSTEM Complaints

#11718481 Tied with NHTSA Recall 25V900 - Review Camera Software. Dealer was unable to complete the recall due to internal mal...
#11702257 The vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocki...
#11689755 The contact owns a 2021 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrica...
#11627497 The contact owns a 2021 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrica...
#11606580 The vehicle's charging system keeps failing and turning off the charger. The rear doors do not open from the inside ...

Recent Complaints for the 2021 AUDI E-TRON

#11718481 UNKNOWN OR OTHER Tied with NHTSA Recall 25V900 - Review Camera Software. Dealer was unable to complete the recall due to internal mal...
#11702257 UNKNOWN OR OTHER The vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocki...
#11657083 UNKNOWN OR OTHER I was driving on the highway and my sunroof spontaneously exploded. Nothing hit it, but there was a loud noise like ...
#11639800 SERVICE BRAKES On five separate occasions across two separate drivers, we have experienced a partial brake failure in this vehicle. ...
#11606580 STRUCTURE:BODY The vehicle's charging system keeps failing and turning off the charger. The rear doors do not open from the inside ...
Check any vehicle history by VIN - Free vehicle history report