NHTSA Complaint #11625553 — 2020 CHEVROLET TRAX

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11625553
Vehicle	2020 CHEVROLET TRAX
Component	AIR BAGS
Date of Incident	November 13, 2024
Date Filed	November 15, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

My 2020 Chevy Trax did not deploy the air bags, at all, when hit cement wall head on. The impact to my chest area caused a wire from a chest surgery to snap, and is now dangling inside the middle of my chest, near my heart. I have the pictures & the witness was a Sheriff. It make no sense that none of the air bags deployed. NONE. I want to report it as will be pursuing, and to make sure others know that this is an issue that can cause bodily harm and there are no recalls on these cars. That's scary. No idea now what I must go thru due to this injury which never should've happened.

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