NHTSA Complaint #11625541 — 2016 KIA SOUL

On Saturday, [XXX], I was driving from Daytona Beach to our home in Melbourne, Florida. The time was about [XXX]. The weather was characterized by strong and constant rain for the first 25 minutes of our trip home. The next day I noticed many areas on the roof and the rear driver's side quarter-panel where the paint had de-laminated. Our insurer denied a claim of weather related paint failure. Since then, I have examined scores of claims regarding premature paint failure on Kia vehicles. The descriptions of the paint de-lamination, as well as the proffered photos are/were identical to the paint failure on my Kia Soul. The passenger's side of the vehicle was repaired .and repainted following a 2022 deer strike in South Carolina. That whole repainted area was totally unaffected by the strong rain storm experienced on [XXX]. Only the original Kia factory applied paint exhibited multiple de-lamination failures. The paint designation is '1D'. Kia needs to steps up and take appropriate responsibility for the failures of their paint finishes. This vehicle is mostly garage kept. My wife and I are retired and this vehicle is always at home unless we are on an errand or Doctor's appointment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)