NHTSA Complaint #11625515 — 2023 GMC CANYON

The contact owns a 2023 GMC Canyon. The contact stated that when applying the brake pedal, the steering wheel would begin shaking. The computer on the center council that displays information, had blacked out. The vehicle was taken to the dealer who diagnosed that the brake pads had failed. The dealer had completed a software update for the main computer however the failure persisted. The vehicle was not repaired due to the brake pads (Part Number 87850375) not being in production for repairs. The failure had become more persistent and now the brakes have failed. The dealer was contacted and confirmed that the part for the repair was unavailable even for purchase. The parts were on national backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure by the dealer and the manufacturer confirmed that the part was unavailable. The failure mileage was unknown.