NHTSA Complaint #11625496 — 2013 AUDI A8

The contact owns a 2013 Audi A8. The contact stated that while her son was driving at highway speeds, the warning lights on the instrument panel flashed as the vehicle shut off. The contact's son managed to pull over despite the failure. The vehicle was initially towed to one dealer; however, the dealer failed to service the vehicle promptly. The vehicle was then towed to a dealer where it was diagnosed with a defective ECM(Electronic Control Module) that needed to be replaced. The vehicle remained in the dealer's possession for a month before the vehicle was repaired. Despite the repair, the contact was notified that the failure persisted and was then informed that a defective engine cylinder now needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 120,000.