NHTSA Complaint #11625345 — 2013 TOYOTA RAV4

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11625345
Vehicle 2013 TOYOTA RAV4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State GU

Consumer Description

The contact owns a 2013 Toyota Rav 4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked and turned on there was smoke coming from the vehicle. The contact stated that the 12-volt battery located in the engine compartment had caught on fire. The fire was extinguished by the contact. A fire report was not filed, and a police report was not filed. The 12-volt battery had been replaced by the contact. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.

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