NHTSA Complaint #11625239 — 2025 SUBARU OUTBACK

Three primary issues of major concern on this vehicle: 1. Phantom emergency - braking at random, both low and high speeds. The most dangerous of the three. 2. Lane keep assist - unaware or unable to compensate for real driving conditions, construction areas, pedestrians walking a dog, heavy machinery on a semi-truck as examples. 3. Infotainment blinding - A large, HIGH GLOSS screen at a 45-degree angle, placing it in the direct reflective angle of three windows: Sunroof, passenger front, passenger rear. Absolutely blinding even with sunglasses on during the right time of day. The Sunroof can be pulled closed with a shade but the other two will still cause complete blinding. How was your safety or the safety of others put at risk? 1. Emergency braking at slow speeds is annoying for sure, but it has also occurred at 65MPH and almost caused an accident had the nice lady behind not forced herself off the road to compensate. It braked for no reason (Rain? Splash? Not sure) and nearly caused an entire row of cars to crash into me. 2. Lane keep is highly problematic because it simply doesn’t know really what it’s doing or aware of surroundings. Per the above, examples had I NOT intervened: it would have happily crashed me into concrete following the wrong lines in construction areas, run a woman’s dog over as we tried to cross the lines to give passing space. 3. The screen is set up so that it is directly in line to reflect the sun at different points in the day. When I say blinding, I mean REALLY blinding (It’s the SUN after all). You lose visibility on the road and become a danger to yourself and others. We carry a towel to toss over it during certain points in the day, it’s that bad. I have more detailed information, but the character limit is low on this form. Contact me if you want more.