NHTSA Complaint #11625197 — 2015 LAND ROVER RANGE ROVER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11625197
Vehicle 2015 LAND ROVER RANGE ROVER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The following were sent to JLR for comment - this is a documented safety issue and the fact that they have not made this a recall in the US is appalling - please force their hand. To whom it may concern: Please pass this email to the appropriate person and have them contact me so we can have an intelligent conversation regarding why the exact issue my vehicle is experiencing is recalled in the UK and Canada, but not in the US. This is a well documented failure that JLR is clearly aware of as stated in the attached N759 recall. My vehicle, VIN: [XXX] , is currently at Ray Catena Jaguar of Marlboro for replacement of a cracked steering knuckle, image attached, that JLR is refusing to cover. JLR's liability in this case is black and white. Please call or email at your earliest convenience. [XXX] Best - [XXX] 2nd email: Please contact me at your earliest convenience to discuss further. An image of my failure and the UK recall notice are attached for reference just in case they did not make it through to you from my initial email. Nobody at the dealership will discuss openly what is clearly a dangerous manufacturer's defect that has already been recognized and addressed in other countries. I encourage you to simply google "L405 knuckle failure" - this is not an isolated incident and a failure at speed could be absolutely catastrophic. I have an aftermarket warranty that thankfully covered most of the cost to replace the cracked knuckle, but they would not replace the driver side as it has not yet cracked. I currently had to pay the following expenses out of pocket to address this issue: $503.66 - balance after 3rd party warranty coverage $382.17 - rental car while car was at dealer for repair INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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