NHTSA Complaint #11625113 — 2022 MAZDA CX-30

I am writing to report a serious safety issue with my vehicle, which resulted in a crash. While driving, I suddenly heard a loud sound, followed by an unexpected and uncontrollable shift of the steering wheel to the right. At the same time, the car unexpectedly accelerated, causing me to lose control and crash into a parked vehicle. The airbags deployed, and my car was totaled as a result of the collision. There were no obstructions on the road at the time of the incident, and the vehicle veered to the right without any prior warning. The car was purchased recently, with only approximately 3,000 miles on it and had been driven for just two months before this occurred. There were no warning signals or indications of any issues before the incident, and the car was in nearly new condition. This sudden loss of control, especially with such low mileage, strongly suggests that there is a serious mechanical issue, likely with the steering or related systems. I am requesting that Mazda thoroughly investigate this matter, as it clearly poses a significant safety risk. The vehicle has been towed to AAA Insurance for inspection, and I would appreciate your immediate attention to this claim. Please let me know the next steps in the investigation process. Thank you for your prompt attention to this critical safety concern.