NHTSA Complaint #11624593 — 2014 FORD FOCUS

The warranty was extended on the transmission control module (TCM) instead of a recall. Symptoms of the TCM include “intermittent loss of transmission engagement while driving, no start, or lack of power”. All potentially very dangerous in my opinion. It is also my opinion (and others) that a failing TCM can harm the clutch. My TCM was reprogrammed in 2019 and the clutch (under warranty at the time) was replaced. Last week the TCM was replaced at no charge and the clutch was replaced again but at a cost of $3,571.77 this time. I was driving on an interstate highway when a warning light came on and minutes later the car went into neutral. Fortunately for me I was able to get off an exit and pull over on the exit ramp shoulder. I see online that many others are having similar problems. Some might not be as lucky as I was.