NHTSA Complaint #11624556 — 2014 FORD F-150

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11624556
Vehicle	2014 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	November 11, 2024
Date Filed	November 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Ford recall 24S37, software update for the Powertrain Control Module. The dealer was unable to complete the recall notice update due to another problem causing the dealer to be unable to plug into the data link connector as it did not have power to it.. The dealer states that issue will be needed to be completed prior to their ability to finish the recall remedy. I do not believe I should have to incur the cost of that repair as I was told by the dealer. I called Ford Customer Service prior to this email also to no solution. In a nutshell, if I don't pay for a repair then the risk of a crash with my vehicle still exists. I ask that your department instruct Ford to authorized both repairs.

Related Complaints for the 2014 FORD F-150

Other UNKNOWN OR OTHER Complaints

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#11686875 — September 12, 2025 — Transmission & Brakes ... Acting up

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Recent Complaints for the 2014 FORD F-150

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