NHTSA Complaint #11624293 — 2024 TOYOTA COROLLA

My wife and I have been having great difficulty reading the center portion of the instrument panel because the illumination is too dim. We have visited the dealership and were instructed how to maximize the brightness, but it is still not sufficient. The small icons that appear at the top of the center section of the instrument panel cannot be viewed while we are driving, unless we place our head close to the screen. To do this our head must be at the level of the bottom of the front window. In that position we cannot see the highway sufficiently to be “safe.” We both have good vision. In the past, we have owned over thirty automobiles and have never had a problem seeing the instrument panel.I have discovered that occassionally the illumination of the center screen of my instrument panel is fine. The car’s computer apparently dim’s it without my consent. I drove 60 miles (about an hour) on a California freeway, and for the first 20 minutes I had good illumination. Then it suddenly got to its usual dim state. I have asked several people at my Toyora dealership, and they cannot help me. I, therefore, am requesting someone at your offices to look into this problem, and call me by phone to help me solve this important problem. The best way to viualize this problem would be to inspect my auto at my home.