NHTSA Complaint #11624217 — 2017 FORD F-150
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11624217 |
| Vehicle | 2017 FORD F-150 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My truck, a 2017 Ford F-150 3.5L Ecoboost, started making a very loud rattling noise every time I started the engine in the morning. After doing some research online, it became apparent that the issue was due to my VCT (Variable Camshaft Timing). VCT is a FORD DEVELOPED technology that supposedly improves engine performance, fuel efficiency and reduces emissions. I was sold on this technology when I purchased the truck brand new from the dealership back in 2017. I brought my truck into the Ford dealership where I purchased the truck, and was told that this is a KNOWN issue with my particular model. Apparently, Ford is aware of this issue because the Gen 1 trucks (older versions of mine) had the same issue. The problem was supposedly fixed in the Gen 2 versions (my truck), but it turns out that is not true. Ford even has a financial aid program for this problem, where they help cover costs for repair if the truck is under 70k miles or under 84 months old. My truck has 56k miles on it, but is 86 months old, so I am being denied financial compensation. This should be a recall because Ford developed this technology and is clearly aware of the issue. Not only is my truck not maintaining steady RPM, it has reduced power output and I am worried about it seizing or stalling on the freeway while driving. My family and I have driven Ford vehicles forever and we have been very loyal customers for generations. It's a shame to say that I am very disappointed in Ford as a company and will no longer be buying their products moving forward. This needs to be recalled and Ford's customers deserve to be compensated for this ineffective Ford developed technology.
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