NHTSA Complaint #11624187 — 2019 SUBARU LEGACY

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11624187
Vehicle	2019 SUBARU LEGACY
Component	UNKNOWN OR OTHER
Date of Incident	November 8, 2024
Date Filed	November 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The radio/ starlink system begins changing screens on its own thus losing all control of critical functions such as phone and gps. There appears to be marks behind the glass of the screen which are not able to be cleaned. There are recalls for this issue on the 2018 Subaru Legacy and there needs to be one for the 2019 Subaru Legacy and other affected Subaru models.

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