NHTSA Complaint #11624027 — 2023 TESLA MODEL Y

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11624027
Vehicle	2023 TESLA MODEL Y
Component	STEERING
Date of Incident	November 4, 2024
Date Filed	November 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I noticed a clicking sound when turning my steering wheel at low speeds such as when parking around September 2024. The sound got louder with time. A few months later after getting new tires installed (October 22, 2024)I had very bad vibration at high speeds that was not resolved with multiple tire balances at different tire shops. Requested service with the dealer. My initial first available service appointment was December 20th 2024. I messaged the service center expressing concern that my car was unsafe to drive. They allowed me to bring my car in to drive with a technician and they ended up replacing the front lateral links on November 7, 2024. My car was purchased new in June 2024 and is at 22,000 miles. The parts were replaced under warranty. There were no warning lamps or other symptoms.

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