NHTSA Complaint #11623749 — 2023 RAM 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11623749
Vehicle 2023 RAM 2500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Grid Heater Relay failure. From my understanding this problem is an issue across the United States. The grid heater on the 6.7L diesels has a bolt that welds itself off and can go into the intake causing an engine failure. Recently Dodge has told me that this is not covered under a power train warranty. There is no other remedy they provide other than spending $800+ for a aftermarket part to replace the OEM grid heater.

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