NHTSA Complaint #11623701 — 2000 CHEVROLET SILVERADO 2500

The contact owns a 1989 Chevrolet C/K2500. The contact stated while driving at an undisclosed speed, the transmission was slipping. The vehicle was driven back to the residence. The contact’s husband replaced the spark plugs and added transmission fluid. The contact stated that the following day, the vehicle was driving sluggish, and the gear shifter failed to function as intended. While the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact's husband lifted the hood and noticed transmission fluid was leaking out of the transmission line. The vehicle was taken to the dealer where it was diagnosed with transmission line failure. The contact was informed that the transmission line needed to be replaced. The contact received Manufacturer Recall Notification N930018. The vehicle was taken to the dealer and the recall repair was performed. The contact stated that after the recall repair was completed the failure began. The contact stated that the failure did not began until the recall repair was performed. The contact was informed that the transmission line needed to be replaced. The contact was informed that the transmission line would be replaced under warranty. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 300,000.