NHTSA Complaint #11623631 — 2021 FORD MUSTANG MACH E

The vehicle suddenly had a front windshield camera error light up on my dashboard from just driving regularly on the road. I currently have a crack windshield which I am having difficulty to replace because the front camera sensor error codes wouldn't allow the windshield camera to be recalibrated. My vehicle is currently experiencing this exact service bulletin but since is is not a recall, my dealership charged me to diagnosis this issue for $300 and claimed to fix this issue but is currently not solved. Occasionally the front camera being faulty lights up and disappears, however I am still unable to replace my windshield due to this error. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)