NHTSA Complaint #11623549 — 2014 MAZDA MAZDA3

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11623549
Vehicle	2014 MAZDA MAZDA3
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	August 1, 2022
Date Filed	November 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The infotainment screen in my Mazda3 developed a large spider crack in the corner. It's available for inspection upon request. It affects my ability to read information on the screen, and partially obstructs my backup camera's image. The problem has been confirmed by both the dealer, who saw the issue firsthand, and Mazda (see Service Alert No.: SA-008/18, issued 02/20/2018 - please note, the spider crack I have is much larger than the ones in the pictures in the Service Alert). There was no warning this issue was going to affect my car, it just happened one day.

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