NHTSA Complaint #11623465 — 2020 HONDA ODYSSEY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11623465
Vehicle	2020 HONDA ODYSSEY
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	October 21, 2024
Date Filed	November 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I have a 2020 Honda Odyssey and had it into the dealer for service. The battery needed to be replaced. I replaced the battery myself and had the below 5 error messages. 1-Lane departure 2-Aptive cruise control 3-Auto High beams 4-forward Collison 5-Lane keep assistant This is all failures due to the front camera monocular. This failure can cause auto accident due to it malfunctioning. This issue was discovered at a private dealer and a the car dealership. Per the dealer this is a known issue and very common issue. Honda needs to make this a warranty recall and issue

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