NHTSA Complaint #11623455 — 2018 DODGE DURANGO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11623455
Vehicle	2018 DODGE DURANGO
Component	SERVICE BRAKES
Date of Incident	October 15, 2024
Date Filed	November 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

NHTSA recall No. 23E-019 covers the replacement of defective Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB built with a Julian Date code between 8166 and 9106. Bullet point number 6 in the 'chronology' of 23E-019 states "suspect service parts were not used in vehicle production". I disagree. While in the dealership for recall No. 22V-426 to re-program Hydraulic Control Unit / Anti-Lock Brake System parts No. 68085397AB and 68442478AB, I was told both those parts are now bad and need replacing. The Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB taken off my vehicle has a date code of 8201. This is within the defective date range that was not supposed to be used in vehicle production. We bought the car new and it's never been in for any brake related work. The dealership says our VIN is not on the list of covered vehicles so we paid $1,578.41

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