NHTSA Complaint #11623452 — 2022 LINCOLN AVIATOR

The contact owns a 2022 Lincoln Aviator. The contact stated that while her husband parked during a car wash, the contact who was seated in the front passenger seat exited the vehicle when it unintendedly accelerated and crashed into a pole. The contact confirmed that the vehicle was still in the park position when it suddenly lunched forward crashing into the pole a second time. In addition, the contact stated that the pre-collision assist with automatic emergency braking system failed to engage. No warning light was illuminated. No injuries were sustained. No police report was filed. The vehicle was taken to the dealer; however, the cause for the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was approximately 34,873.