NHTSA Complaint #11623451 — 2017 FORD EXPEDITION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11623451
Vehicle	2017 FORD EXPEDITION
Component	UNKNOWN OR OTHER
Date of Incident	October 23, 2024
Date Filed	November 4, 2024
Mileage	121,172 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The blend door actuator has failed on multiple occasions. There was a recall last August and we had the equipment repaired at the Ford dealership in Ayden. Just after one year it is not failed again. I called and the warranty for the equipment was 12 months. I am disappointed that we are now stuck with paying to repair what is a known equipment issue. My concern is there could be a fire or electrical concern throughout the truck. There are no warning lights, only a constant clicking sound in the rear of the truck where the blend door actuator is housed.

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