NHTSA Complaint #11623403 — 2023 KIA SORENTO POWER TRAIN

Complaint Details

ODI Number	11623403
Vehicle	2023 KIA SORENTO
Component	POWER TRAIN
Date of Incident	November 4, 2024
Date Filed	November 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Transmission Warning Indicator appears on Dashboard Cluster and vehicle bucks and stalls and won't shift properly. Dealership found Transmission was never filled properly and below specifications according to Kia Service and was verified the fluid level was extremely low and not filled to specification from factory. The dealership filled transmission to proper level and test drove vehicle. Issue seamed to be fixed. But now a month later same transmission is is happening with Transmission warning Indicator and vehicle bucking and not shifting properly causing erratic vehicle behavior and safety issues.

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