NHTSA Complaint #11623342 — 2017 TOYOTA TACOMA SEATS

Complaint Details

ODI Number	11623342
Vehicle	2017 TOYOTA TACOMA
Component	SEATS
Date of Incident	November 3, 2024
Date Filed	November 3, 2024
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I had noticed my heated seat stopped working. Upon investigation and searching the web for similar issues I found that a relay for the seats located under each front seat was the issue. I saw pictures online of others and when I pulled my seat out I found the connection between the wires and relay had been completely burned and melted. This is Toyota part number 87501-0C020. When looking up this part it is discontinued with no replacement. There’s no recall or warning from Toyota for this issue. This same part is also installed on Tundra too. By the amount of burning this is definitely a safety issue and I don’t know why it has not been addressed.

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