NHTSA Complaint #11623240 — 2024 TESLA MODEL 3 SERVICE BRAKES

Complaint Details

ODI Number	11623240
Vehicle	2024 TESLA MODEL 3
Component	SERVICE BRAKES
Date of Incident	October 21, 2024
Date Filed	November 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

About two weeks ago with driver set cruise control, the phantom braking was so severe that it took me down from 75 to around 15 if I remember correctly. The braking was so severe and at the same time self steered to the edge of the road along the guard rail that my body was unable to move quicker to correct the vehicle. Your system gets jolted violently without notice which takes a couple seconds to recover from and I decided to report this one after watching the San Francisco video. Fortunately, the two vehicles behind me were far enough away. This is absolutely not OK, I have had several severe braking incidents and each time it not only takes about 2-3 seconds to correct but also created back pain.

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