NHTSA Complaint #11623117 — 2015 ACURA RDX

I’ve owned this car since it was new-have had almost all service work performed by local Acura dealership (Gary Force Acura). Some weeks ago, I noticed I was having difficulty seeing in front of my car when driving at night. I replaced a headlight bulb but it did not help at all. The only way I could see to drive at night was with my bright lights on. I contacted a local Acura repair shop and they indicated there is a manufacturing problem with the 2015 Acura RDX-the reflective material in the low beam headlights delaminates and reflect la minimal light forward, meaning there is very little light to illuminate what is in front of me at night. This meant my only two options to operate my car at night were to risk being unable to see what was in front of me since there was minimal lights going forward on low beams, or to drive with my high beams on at night blinding oncoming traffic. Neither option is acceptable. This known manufacturing defect is not being corrected if the vehicle is outside of its warranty. I contacted my Acura dealer and spoke with Casey in the service department who told me they weren’t offering any assistance and that it would cost me approximately $3,000 to fix this known manufacturing defect. I instead went to the local Acura repair shop where I had to spend slightly more than $1,800 so my car would be operable at night-there were no other alternatives. This is a known problem with Acura headlights-there is a recall for this issue with a similar model in this model year. See: [XXX] There are also numerous posts on various car sites and Reddit with this known problem. I should not have had to pay to fix this-Acura should have made these repairs because they know it’s a manufacturing defect they’re failing to correct. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)