NHTSA Complaint #11622831 — 2019 HONDA PILOT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11622831 |
| Vehicle | 2019 HONDA PILOT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
When car is stopped at light/stop sign, etc, the car automatically shifts into neutral and battery light comes on, car will not shift out of neutral or turn on. Car has to be shut off which involves pushing start button several times before it will shut off. Wait a few seconds and then it will reset and drive. This is a safety issue as cars behind do not realize my car won’t move. This has been a recurring issue with the start/stop function since I bought the car where the car engages the start/stop and the. The car won’t turn on and go when I release the brake. I have gone to the dealership several times. They have replaced the battery and says nothing is wrong and they can’t recreate problem. Previous case #14132776 with Honda on this issue.
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