NHTSA Complaint #11622753 — 2021 HARLEY-DAVIDSON RA1250S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11622753
Vehicle 2021 HARLEY-DAVIDSON RA1250S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The stator/ rotor on the 2021 Pan America will fail resulting in engine failure, leaving the rider exposed in traffic or stranded. In my case the amp gauge went below 12 and the battery light came on while riding in traffic. Even while running the engine at high RPM's the amp's won't reach 12 (positive charging). My motorcycle died while idling at two traffic lights. I was able to get it restarted and make it home before the battery completely drained. I talked to the local Harley Dealer, and have read forum reports. The 2021 stator/ rotor is not available but has been replaced by a 2024 upgrade kit. The cost for the kit is $3,500 (some report $6,000) including labor. Harley Davidson is aware that the rotor will separate from the stator and not generate power resulting in engine failure. This is evidenced by the fact that the original part has been replaced. They know that part is defective. I called Harley Customer Service this morning and was told there is nothing they will do. I will be taking the bike in for repairs next week.

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